- Priority - Medium
- Affecting System - Software
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iPhone users are experiencing the same IMAP protocol issue, which may prevent you from logging in and accessing your email.
Workaround:
As a temporary solution, we recommend using an alternative email app client to resolve this issue, alternatively please access your domain at 'mydomain.com/webmail' - Date - 19/02/2025 14:22
- Last Updated - 19/02/2025 14:23
- Priority - Medium
- Affecting Other - Software
-
Workaround:
As a temporary solution, we recommend using Thunderbird as an alternative email client. You can download it from Thunderbird.net, which resolves the authentication issue until Microsoft releases a patch. We are actively monitoring the situation and will notify all clients once an update regarding the resolution is available.FAQs:
What about using POP3 for email?
We do not recommend using POP3, as it downloads emails directly to your device. If the device is lost or damaged, your emails are permanently deleted and cannot be recovered. This is why we recommend using IMAP, which keeps your emails stored on the server for easy access from any device - Date - 19/02/2025 14:06
- Last Updated - 19/02/2025 14:17
